#Signal app bad gateway license#

Reconnect the vehicle gateway and then drive the vehicle for a short 20 minute trip. Unplug the vehicle gateway and wait at least 15 minutes. Verify that the cable connections between the VG and the diagnostic port are secure.

#Signal app bad gateway license#

If you are unsure about your licensing, see Device and License Purchase Types or contact your Samsara Account Executive.

Verify your license is not limited to Camera and Safety features only. If the blinking orange LED persists, test a different vehicle gateway in the same location: Perform a hard reboot: Unplug the VG for 15 minutes, then plug it back in and take the vehicle on a short 20 minute trip. If the LED is still blinking after two minutes, relocate the VG to an area with better reception. After the gateway is in an area with GPS or cellular coverage, it should reconnect. If the gateway has line of sight to the sky, it may be possible the gateway is in an area of poor GPS or cellular coverage. Reinstall the gateway if it has poor line of sight to the sky. After you move your vehicle from these areas with obstructed sky views, the gateway should report location.Ĭonfirm the gateway is in a location that has line of sight to the sky. If you are in an area surrounded by tall buildings, in a tunnel or any area underground, or in an area with an obstructed view of the sky, such as under an overpass, or in a parking garage, it can impact GPS signal. Confirm your vehicle has an unobstructed view of the sky.